Sell More Tickets. Answer Every Fan.
An AI voice agent that handles ticket questions, bookings, and event details for venues, promoters, and attractions.
Events & Entertainment
When a tour date goes on sale, the box office line rings without a pause. Fans want to know whether floor tickets are left or whether the balcony is wheelchair accessible. On show day the same phones take calls about the clear bag rule and where to park a van. The box office cannot answer all of it, so most callers hear a busy signal.
A company wanting a block of seats for a client night leaves a voicemail that sits until Monday. A couple asking about renting the hall for a reception calls a competing venue that afternoon. A fan who cannot get an answer about age limits does not buy at all.
The agent answers every call at once, hundreds at a time when a sale opens. It reads the date, time, lineup, and ticket availability you load, then walks a caller through a purchase or sends the right link. Payment is handed off to your ticketing page or a staff member. Policy questions about parking, bags, accessibility, and age limits get your published answer. Group ticket requests, VIP packages, and hospitality add-ons are captured with the event, headcount, and a callback number for your sales team. On show day it reads weather updates, delays, and schedule changes as you post them. Anything else goes to a person with a summary.
Capabilities
What it handles
- Event dates, times, lineups, and ticket availability
- Ticket purchase help, with payment handed off to your ticketing page or staff
- Venue policies: parking, bag rules, accessibility, and age limits
- Group tickets, VIP packages, and hospitality upsells captured for sales
- Private event and venue rental inquiries with the date and headcount
- Day-of-event updates for weather, delays, or schedule changes
- Box office overflow and after-hours coverage when the window is closed
Built for spikes
An on-sale morning or a sold-out show day no longer buries the box office. The agent handles hundreds of callers at once and gives each one the same answer about doors, parking, and bags, pulled from what you wrote. You decide which events it may discuss, which packages it may mention, and when a caller goes to a person. It does not hold seats or promise a specific row, and it quotes no resale prices.
In practice
A typical call
A fan calls after a festival lineup drops and asks whether weekend passes are left and whether the lawn is wheelchair accessible. The agent checks availability, reads the accessibility policy you published, and sends the fan the purchase link. The fan asks about a group rate for friends, so the agent collects the headcount and a callback number. Your sales team gets the group inquiry tagged and summarized, and the box office sees the call logged.
Outcomes
The result
Tickets that would have gone unsold because nobody picked up get bought. Fans stop hearing a busy signal on the days they most want to call. Your staff spend show day on the show. Group sales and rental inquiries land with your sales team as tagged leads with a summary. The dashboard breaks out volume by event, the share of calls the agent closed, and the reasons the rest went to a person.
Your next customer is calling right now.
Hear how the agent handles an opening-day ticket rush. Book a demo today.