Qualify Business Owners While They're Still Interested.
An AI voice agent that calls funding inquiries back within seconds and books pre-qualified merchants with your funding specialists.
Merchant Lending
A restaurant owner fills out a funding form late at night, after close, with the broken walk-in cooler still on her mind. The same form, or one like it, goes to several lenders and brokers at once. The first one to call back with a straight answer about the process gets the bank statements.
Inside a funding office, leads pile up faster than reps can dial. A rep works one application while new inquiries sit untouched, and stalled files wait for a bank statement nobody has chased. Merchants approaching payoff never get a renewal call because the rep is busy with new business. Each gap is a deal that went to a competitor, and the lead cost was paid regardless.
The agent calls each new lead moments after the form is submitted and answers inbound calls at any hour. It asks your pre-qualification questions in order: how long the business has been operating, average monthly revenue, the industry, the owner's credit range, and what the funds are for. It can also tell the merchant which documents the underwriter will need. A merchant who meets your criteria is transferred live to an available closer or booked on a specific rep's calendar, and receives a confirmation. Every answer is recorded and synced to your CRM, so the closer opens the call already knowing the deal.
Capabilities
What it handles
- Speed-to-lead callbacks within seconds of a web inquiry
- Pre-qualification on time in business, monthly revenue, credit range, and use of funds
- Reminders to send bank statements, signed applications, and other missing documents
- Renewal outreach to merchants approaching payoff on their current advance
- Follow-up calls on stalled or incomplete applications that have gone quiet
- Funding status updates for merchants with deals already submitted to underwriting
- Live transfer of hot leads to closers while the merchant is still on the line
Consistent and on-message
Every merchant hears the same description of your process and the same document list you approved. The agent never promises an approval or quotes a rate; when asked, it explains that a funding specialist reviews the file and gives the real answer. You set the qualification thresholds and decide which rep receives a hot lead. All calls are recorded and summarized, and the lead record in your CRM updates after each contact.
In practice
A typical call
A merchant submits a form from his phone, and the agent calls back before he has put the phone down. It confirms the business name, asks how long he has been operating, what the business brings in each month, and how he plans to use the funds. He meets your minimums, so the agent asks whether he can take a call from a funding specialist and transfers him live. The CRM record shows his answers, the recording, and the rep who took the handoff.
Outcomes
Why it matters
Contact rates go up because the callback happens within seconds of the form. Submissions come in faster, since document reminders go out without a rep remembering to send them, and more deals fund from the same lead spend. Merchants get a straight answer about the process right away. Your closers stop dialing unqualified inquiries and spend the day with merchants who want to move forward.
Your next customer is calling right now.
Book a demo and watch the agent qualify a merchant in under three minutes.