Win the Storm-Season Rush.
An AI voice agent that answers every call, schedules inspections, and captures insurance claim details even when volume explodes.
Roofing Companies
The hail stops at dusk, and by the next morning every homeowner on the block is calling roofers. Shingles are in the yard, and the adjuster wants a contractor's inspection before the claim moves. The first roofer to answer and put an inspection on the calendar usually gets the job.
A small office cannot take that many calls at once. Lines ring busy, and homeowners move down the search results. Meanwhile an active leak at night does not care that your crews are booked through the week. Each unanswered call during the surge is a roof that someone else replaces.
The agent answers every call, however many arrive together, and asks what the homeowner found: where the damage is, how old the roof is, whether water is coming in right now, and whether an insurance claim has been opened. When one has, the agent records the carrier and the claim number. It matches the address to your service area and the request to the job types you take, then books an inspection on the crew's calendar and sends a confirmation. An active leak is flagged for emergency tarping and routed to your on-call team with a summary. Homeowners who have not booked get a follow-up call, and finished jobs get a review request.
Capabilities
What it handles
- Storm damage and leak calls at any hour, even during a surge
- Free inspection and estimate scheduling on your crew's calendar
- Insurance claim information gathering, including the carrier and the claim number
- Emergency tarp and leak response routing to the on-call crew
- Follow-up calls to homeowners who asked about an inspection and have not booked
- Appointment confirmations and reminders to cut down on no-shows
- Review requests sent after completed jobs
Built for volume
The agent takes hundreds of calls at the same moment, so a storm surge never produces a busy signal. It qualifies by service area and job type, so your sales team drives only to real opportunities. On insurance questions, it collects the claim details and stops there: it does not tell a homeowner what the carrier will cover or whether the claim will be approved. Those answers belong to the carrier and to your estimator.
In practice
A typical call
The evening after a hailstorm, a homeowner calls about dented gutters and a wet spot on the upstairs ceiling. The agent asks where the water is showing, whether it is still dripping, how old the roof is, and whether a claim has been filed. The water is active, so the agent routes the call to the on-call crew for a tarp and books an inspection with the estimator. The homeowner gets a confirmation text, and the office finds the transcript, the carrier name, and the claim number already attached to the lead.
Outcomes
The payoff
More inspections booked in the first 48 hours after a storm, which is where most roofing revenue is won or lost. The office stays calm during the surge because no call waits on hold, and homeowners get the fast response they expected when they picked up the phone. The dashboard shows storm-week volume, the portion the agent resolved alone, and the reason each transfer happened.
Your next customer is calling right now.
Schedule a demo today and be the roofer who answers when the next storm hits.