Thank More Donors. Raise More Support.
An AI voice agent that handles donor calls, event registrations, and volunteer coordination so your mission gets more attention.
Nonprofits & Fundraising Teams
A development director at a small nonprofit runs the gala, the spring appeal, and the volunteer calendar, and still answers the office phone. During a giving day the line rings with people who want to confirm a gift went through or ask whether it is tax deductible. Someone wants to know where to park for the event. A volunteer calls about a shift time while a major donor waits in the lobby.
Thank-you calls are the first thing to slip. Everyone on the team knows a personal call after a gift is what brings a donor back, and almost nobody has time to make one. Lapsed donors go uncalled for the same reason, and the volunteer who signed up online never gets a reminder about Saturday's shift.
The agent answers inbound calls in the warm tone you set and sorts the caller's reason, whether that is a donation question, an event, a volunteer shift, or a question about programs. It explains how to give and hands the caller to your secure payment process when they want to donate. It registers people for events, sends reminders with day-of details, and books volunteers into open shifts. After a gift, it makes the thank-you call your staff cannot get to, saying what you asked it to say about where the money goes. Lapsed donors get a friendly outreach call. Anyone who wants to talk about a major gift or a bequest is transferred to a development officer with a summary.
Capabilities
What it handles
- Donor thank-you calls after gifts, in the words your development team writes
- Donation questions and a secure handoff for payment
- Event registration, reminders, and day-of details like parking and check-in
- Volunteer recruitment, scheduling, and shift reminders
- Lapsed donor re-engagement outreach
- General questions about your programs and the people you serve
- Peer-to-peer and giving day campaign support when call volume spikes
Mission-aligned communication
Every word the agent says is yours. It tells your stories the way your team wrote them, describes program results only as you have stated them, and never invents a figure about the people you serve. A donor who asks to be called less, or only by mail, has that preference recorded and honored on the next outreach, along with any do-not-call request. You decide the calling windows and how many times a lapsed donor is tried.
In practice
A typical call
The agent calls a first-time donor the day after a gift to the food pantry. It thanks the donor for the gift, shares the short message your director wrote about what the pantry is doing this month, and asks whether the donor would like updates by email. The donor says yes and mentions an interest in volunteering, so the agent notes it. The volunteer coordinator sees the note in the CRM the next morning with the transcript.
Outcomes
The result
Donor retention improves when every gift gets a personal thank-you, and events fill because registrants hear from you before the day. Volunteers show up for the shifts they signed up for. Your staff gets hours back for program work and major donor meetings. The dashboard tracks call volume, how many donors were reached, and which calls needed a person.
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